I agree. Whether everyone has seen this or not, it's very true. There are members who used the chat PM feature *exclusively*. I have tried to talk to people in the old chat on numerous occasions and they were too busy nattering away in PM to even notice they were being talked to! Once or twice would be isolated incidents. But it was far from once or twice.
But I think the bottom line on this whole issue? It's just as Ashley-Michelle stated. A privilege, not a right. I will go out on a limb here and state that this site is not a democracy where the members get to make decisions about how they think the site should be run. It's a privately owned site financed by the owners, and supplemented only by those able to donate. I'm not good with math, but I think if you added it all up, the vast majority of costs are covered out of pocket by the site owners. And our membership is free. We are extremely lucky to have this resource, and it's a very good resource. The software on this site is premium and expensive. It's well maintained and kept running smoothly.
While I think it's fine to voice our feelings about adjusting to the new chat feature, I also can look at it from another perspective. If I had spent several hours setting up the new chat, integrating it with the board, testing it out for bugs, training the chat mods on how to operate the functions, and doing all of the above in a very short time so that we members could get back to using the feature after only 1 day? If I knew that my efforts were intended only to ensure the safety of the members at large?
If I had done all this, and then discovered that there have been nothing but negative posts about my efforts? I think I would feel sad and hurt. So my thoughts are, thanks for the chat. I understand and appreciate that it's still being tweaked, but we were allowed in anyway, instead of keeping it closed until totally adjusted. I understand it will take time for it to be accepted by those of us who knew the old chat software. I am very grateful to have chat at all, as it's one of my favorite site features. Thank you.