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Reyzl

Help desk query

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Hi :)

I posted a request in the Help Desk section a week ago and no one has replied yet. I had quite prompt replies in the past so I am wondering if the help desk it is still being used/staffed? Should I direct my request to a particular mod instead?

Thanks

Reyzl

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Hi Reyzl I actually can't see your request in the Help Desk section, the last one there I see is mine posted in 2016

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The Help Desk is still functional, and is the best way to get in contact with a mod or admin. Please keep in mind that some requests may take longer.

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Hi Rose,

Thanks for replying. That's really odd that you can't see it. I posted it last Thursday. It looks like it has been read more times than just my own reads so hopefully someone can see it! Do you think I should repost?

Thanks :flowers: 

Reyzl

 

 

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You do not need to repost your request. It is visible only to you and the appropriate staff members. No one else can see another's post in the HelpDesk.

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Hi Rose I tried to edit my post but I don't see a save button anywhere, plus birthday is incorrect. I tried to correct it under Female, etc. I was able to correct it in the other place but *****************how do I change and save editing?

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Hi there - please post in the Help Desk forum (just above this one). I had to edit your post because this is a public forum for anyone to see. The Help Desk is private and only you and admin/mods can see it. Thank you :)

Rose xxx

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