Questions And Concerns in Public: Feedback Dropbox Posted March 7, 2009 I think Kelly's post has pretty much covered everything but I just wanted to add my own points to this thread. Firstly, I am saddened to read that members feel they cannot come to us with issues My pm box is always open if anyone has any concerns or issues. Whenever anyone has come to me with a problem, I have always tried my very best to resolve it as best as I can. I'm not saying we always get it right, because we don't. But that's why there are a number of moderators. We always consult with each other on matters, because sometimes it takes another persons opinion, to see things in a different light. Our main aim as moderators is to keep the board running as smoothly as possible. With the huge amount of members here, it's not an easy job. Personalities will clash, disputes are inevitable. We try to resolve these as quietly as possible with as little disruption to the board as possible. That is why we prefer to do things privately. If we were to make all disputes public, posting about every problem member, the board would loose it's purpose, and that's to help us heal. I have seen a handful of members banned since becoming a moderator. When you look at the number of members here, that is a really small percentage, and as Kelly pointed out, we really don't make decisions to ban lightly. If members feel the need to discuss this with us, then we are open to doing this privately. What we will not do is discuss our reasons for the ban or any details around it, but we are here to listen if you need to express your feelings around it. It's completely understandable that you would be upset if someone you have become friends with is suddenly banned. There are times when even we have been upset, but we have to put our feelings to the side and look at how this will affect the board as a whole, and that is how we come to the final decision. What members don't see are the nasty pm's we get about decisions we make. If we were to ban just because someone upset us, then we would be banning members daily. This is just not the case. I would hate for any member to feel unsafe here. I would encourage anyone who feels that way to please contact us, and we will do our very best to help you. We are not "above" anyone here, we are the same as everyone else, survivors, just trying to to deal with our pasts and move on with our lives. We are just members here like everyone else, the only difference being we have a few extra duties We are always open to suggestions, we are always looking at ways to make the board a better place. As it gets bigger, changes will happen, things that worked once, may not work anymore. I really mean it when I say we welcome your input. What really makes me sad is the "us and them" with mods and members that seems to be appearing. I hope our posts will help remove this and help everyone see that this is not how we wish to operate. Lastly, I will just repeat what I said, my pm box is always open. Please feel free to contact me anytime.